What a long history of professionalism gives the consumer
As a member of the business community for more than 30 years, we’ve experienced a lot of local history. There have been some constants, but some things change as much as the weather – which as you know, can range from a picture perfect beach day to the nastiest of coastal storms. And of course we’ve seen businesses come and go, too. We are grateful to stay strong in an always changing economy.
So in a time when many of our wishes are just a click away, how do we stay relevant to our customers? For us, it’s about maintaining the standards of professionalism that have guided us in business since our humble beginnings back in 1984.
Our professional pledges include:
Maintaining an inclusive work culture. Our business may bear the name of founder Sheldon Stewart, but a great business depends on every single contributor. Building an impeccable reputation requires a team of people that are like minded in their committment to providing quality service.
Giving back. We want to support our community – just as they have supported us over the years. As such, Stewart Painting gives to more than 50 charities across the Cape & Islands. Sheldon and his employees donate their time to help set up Pops by the Sea each year, and also to maintain the appearance of the Cotuit Center for the Arts. And since 2015, $10 from each power wash is donated to the Cape & Islands United Way.
Ongoing training. Employee training is another core value at Stewart Painting. We have built an extensive program that covers the main areas we deal with on a daily basis:
- Our customer service training teaches us how to address customers’ needs and to be respectful of their homes.
- On-the-job training provides us with the knowledge we need to successfully run a job with minimal interruption to the customer, always keeping job safety at the forefront.
- Employee training includes many opportunities for advancement, which is especially important to us since we do not use sub-contractors. We invest heavily in our internal employee base, and want them to succeed at every turn.
Encouraging two-way communication. We work hard to maintain our reputation in the residential and commercial painting and carpentry industries, but in reality, our work is only as good as you say it is. That’s why we ask for reviews and offer a completely transparent view of everything we get. You can take our customer survey here.
No mess, no stress. Our painters and carpenters are reliable professionals who arrive on time, maintain a neat work environment, respect your property, and treat everyone in your household with the utmost courtesy.
Building an employee-based company. As we mentioned above, our painters and carpenters are full-time employees, not sub contractors. There are several reasons why we feel this is important. Logistically speaking, hiring employees allows us to perform a thorough due diligence on the people who will be working in your home. And, we know that our employees are deeply invested in their work – they truly want to see a job well done. Learn more
Keeping the right coverage. Stewart Painting is a licensed MA Home Improvement Contractor and a Licensed Construction Supervisor. We are fully insured, which includes, for your protection, up to $2 million in liability coverage. We also stand behind our work with a two-year warranty.
Ready to hire a paint pro? Schedule a free estimate.